Privacy Policy

Pixel Rush — SASU Intervalle · Last updated: 19 June 2026

1. Preamble

SASU Intervalle, operating under the brand name Pixel Rush, places great importance on protecting the personal data of its customers, prospects and visitors.

This Privacy Policy aims to inform you, in full transparency, about how we collect, use, retain and protect your personal data, in accordance with EU Regulation 2016/679 of 27 April 2016 (the "GDPR") and the French Data Protection Act ("Loi Informatique et Libertés") of 6 January 1978, as amended.

By using the website https://pixelrush.fr, making a booking, or filling in a contact or quote request form (including on Meta platforms — Facebook and Instagram), you accept the terms described herein.

2. Data Controller

The controller responsible for processing your personal data is:

SASU Intervalle
10 rue Thomas Blanchet, 69008 Lyon, France
Phone: +33 7 75 66 56 93
Email: contact@pixelrush.fr

For any question relating to the protection of your personal data or the exercise of your rights, you may contact us by post or email at the address above.

3. Data Collected

We collect and process the following categories of data:

3.1 Booking and payment data

• First name and last name
• Email address
• Phone number
• Date and time of the gaming session
• Number of participants
• Payment data (processed by our payment provider — we do not store your full card details)

3.2 Data collected via our B2B lead generation forms

When you fill in a quote request form for a corporate event (team building), whether directly on our website or via a Meta ad (Facebook Lead Ads or Instagram Lead Ads), we collect:

• First name and last name
• Professional email address
• Phone number
• Number of employees involved
• Desired period for the event
• Any additional information you freely share with us

3.3 Browsing data

• IP address
• Browser type and version
• Operating system
• Pages visited, visit duration, navigation path on the site
• Referral source (how you arrived on our site)
• Cookie identifiers and similar technologies

3.4 Communication data

• Exchanges by email, SMS or phone with our teams
• Responses to satisfaction surveys
• Reviews and comments left on our platforms

3.5 Image data (photos and videos)

Photos and videos may be taken during your gaming session, in accordance with article 13 of our General Terms and Conditions, subject to your explicit prior consent.

4. Purposes of Processing and Legal Bases

Your personal data is processed for the following purposes:

5. Recipients of Your Data

Your personal data is strictly intended for SASU Intervalle. However, it may be shared with the following recipients, strictly within the scope of their duties:

5.1 Our internal staff

Our sales, marketing, reception and technical teams, strictly within the limits of their roles and access rights.

5.2 Our subcontractors and technical partners

We work with carefully selected service providers who act as processors within the meaning of the GDPR and with whom we have concluded data processing agreements (DPAs). As of the date of this policy, our main processors are:

• Brevo (Sendinblue, France): CRM hosting and sending of our email and SMS communications
• Meta Platforms Ireland Limited (Ireland): delivery of our ads on Facebook and Instagram, lead collection via Lead Ads forms, and advertising performance measurement
• Make.com (Czech Republic, EU servers): automation of data flows between our marketing tools and our CRM
• Bookeo (Australia): management of our online booking system
• Google LLC (United States): audience analytics (Google Analytics), advertising management (Google Ads), Tag Manager
• Our online payment provider (transaction security)
• Our web hosting provider

5.3 Competent authorities

Upon request from an administrative or judicial authority in accordance with applicable legal provisions.

Under no circumstances will your data be sold, rented or transferred to third parties for commercial purposes without your explicit consent.

6. Transfers of Data Outside the European Union

Some of our processors (including Meta, Google and Bookeo) may process your data outside the European Union. These transfers are governed by the following safeguards:

• Adequacy decisions by the European Commission (where the recipient country offers an adequate level of protection)
• Standard Contractual Clauses adopted by the European Commission
• Additional technical and organisational measures

For more information on these safeguards, you may contact us at contact@pixelrush.fr.

7. Retention Periods

We retain your personal data for the following periods:

After these periods, your data is permanently deleted or irreversibly anonymised for statistical purposes.

8. Your Rights

In accordance with the GDPR, you have the following rights over your personal data:

• Right of access: obtain confirmation as to whether your data is being processed and access that data
• Right to rectification: have inaccurate or incomplete data corrected
• Right to erasure ("right to be forgotten"): request the deletion of your data in the cases provided for by law
• Right to restriction of processing: request the temporary suspension of processing
• Right to data portability: receive your data in a structured format and transfer it to another controller
• Right to object: object at any time to the processing of your data on grounds relating to your particular situation, in particular to profiling and direct marketing
• Right to withdraw consent at any time, without affecting the lawfulness of processing carried out prior to withdrawal
• Right to define instructions regarding the handling of your data after your death

How to exercise your rights

To exercise these rights, you may send your request:
By email to: contact@pixelrush.fr
By post to: SASU Intervalle – 10 rue Thomas Blanchet, 69008 Lyon, France

In order to protect your data, we may ask you to provide proof of identity. We undertake to respond to your request within one month of receipt.

Right to lodge a complaint with the CNIL

If, after contacting us, you believe that your rights have not been respected, you may lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL):
CNIL – 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07
Phone: 01 53 73 22 22
Website: www.cnil.fr

9. Cookies and Trackers

Our website uses cookies and similar technologies (pixels, web beacons) to ensure its proper operation, measure its audience and personalise our advertising on Meta platforms (Facebook, Instagram) and Google.

On your first visit, a banner allows you to accept, refuse or customise the placement of non-essential cookies. You may change your preferences at any time by clicking the dedicated link at the bottom of the page or by adjusting your browser settings.

The main categories of cookies used on our site are:

• Strictly necessary cookies: essential for the website to function (cart, session, security)
• Analytics cookies: Google Analytics, internal statistics
• Advertising cookies: Meta pixel (Facebook Pixel), Google Ads — used to personalise our ads and measure their performance
• Personalisation cookies: remembering your preferences (language, etc.)

10. Security of Your Data

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, alteration or disclosure. These measures include in particular:

• Encryption of data in transit (HTTPS/SSL)
• Access control via role-based permissions
• Regular backups
• Staff awareness and training
• Rigorous selection of processors and data processing agreements (DPAs)

11. Minors

Access to Pixel Rush activities is restricted to persons aged 6 years and over, in accordance with our General Terms and Conditions. For minors, consent to the processing of personal data is obtained from their legal representative.

We do not knowingly collect personal data from minors without the verified consent of their parents or legal representatives.

12. Specific Notice for Meta Forms (Facebook Lead Ads / Instagram Lead Ads)

When you fill in a quote or information request form via an ad displayed on Facebook or Instagram ("Meta Lead Ads"), your data is:

• Collected by Meta Platforms Ireland Limited on the basis of your active submission of the form
• Automatically transmitted to SASU Intervalle via our automation tool (Make.com) and stored in our CRM (Brevo)
• Used exclusively to process your request, follow up with you as quickly as possible and send you a tailored proposal

You may at any time withdraw your consent, request the erasure of your data or exercise your other rights as described in article 8 above.

To find out more about how Meta processes your data, please consult Meta's Privacy Policy at facebook.com/privacy/policy.

13. Changes to This Policy

This Privacy Policy may be updated at any time to reflect regulatory, technological or organisational changes. The applicable version is the one in force at the date of your visit to our website. We encourage you to review it regularly.

In the event of a material change, we will notify you by email or via a notice on our website.

14. Contact

For any question relating to this Privacy Policy or the processing of your personal data, you may contact us:

SASU Intervalle – Pixel Rush
10 rue Thomas Blanchet, 69008 Lyon, France
Email: contact@pixelrush.fr
Phone: +33 7 75 66 56 93